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DELIVERY SERVICE

Bustard Glass & Aluminium is pleased to offer a reliable and convenient in-house delivery service, currently available in select regions including Childers, Bundaberg, Gladstone, and Rockhampton. Here's a detailed explanation of our service:

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1. Timely Delivery:

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1.1. Our in-house delivery service ensures your orders reach you within 4-6 weeks from the date of purchase. We understand the importance of timely delivery, and our dedicated team works diligently to fulfill your order promptly.

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2. Cost Transparency:

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2.1. The cost of delivery is displayed at checkout, providing you with transparency and clarity regarding shipping expenses. You can review and confirm delivery charges before finalizing your purchase, ensuring no surprises during checkout.

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3. Expanding Delivery Reach:

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3.1. While we currently deliver to select regions including Childers, Bundaberg, Gladstone, and Rockhampton, we are continuously exploring opportunities to expand our delivery services to new locations. Stay tuned for updates on additional delivery areas.

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4. Pick-Up Option:

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4.1. For customers located near Agnes Water, pick-up is available as an alternative to delivery. You have the option to collect your order directly from our facility, providing added flexibility and convenience.

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5. Careful Handling:

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5.1. Your products are handled with care throughout the delivery process. Our trained professionals ensure that your windows and doors are packaged securely to minimize the risk of damage during transit.

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6. Communication and Tracking:

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6.1. We keep you informed every step of the way. Our team communicates delivery details and provides updates on the status of your order. Additionally, we offer tracking services, allowing you to monitor your delivery's progress in real-time.

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7. Professional Service:

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7.1. Our delivery team is committed to delivering exceptional service with professionalism and courtesy. From the moment your order is dispatched to its arrival at your doorstep, we prioritize your satisfaction and strive to exceed your expectations.

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8. Installation Assistance:

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8.1. If you require assistance with installation, our experienced team is here to help. We offer expert guidance and support to ensure your windows and doors are installed correctly and function optimally.

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With Bustard Glass & Aluminium's in-house delivery service, customers in Childers, Bundaberg, Gladstone, and Rockhampton can expect reliable, transparent, and professional service tailored to their needs. We are dedicated to providing a seamless delivery experience, ensuring your products arrive on time and in perfect condition.

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